The Public Works Department maintains infrastructure and provides essential services for Hickory residents and visitors. The Public Works Department consists of several divisions, including Central Services, Building Services, Engineering, Fleet, Parks and Public Properties, Recycling, Sanitation, Street, and Traffic. For assistance with Public Works services or to report maintenance needs, please call Public Works at (828) 323-7500 during normal hours of Monday through Friday from 7 a.m. until 4:30 p.m. If you need assistance after normal hours, please call the Hickory Police Department at (828) 328-5551, and emergency personnel will be dispatched to respond as soon as possible.