The Information Technology (I.T.) Department is responsible for maintaining the City’s computer systems, local and metropolitan area networks, switches, servers, telecommunications, data storage devices, and other items related to technology. This includes providing technical support for 300+ personal computers and 400+ mobile devices, including cell phones, tablets, and laptops. The department currently has seven staff members with over 100 years of combined professional I.T. support experience. The I.T. Department keeps City systems, including hardware and software, updated on a regular basis to ensure staff are equipped with the latest technology. The department is always looking for ways to leverage existing technologies, while seeking innovative solutions. For more information about the Information Technology Department, please contact I.T. Director Eric Rucker at (828) 323-7680. For technical support, call the I.T. Help Desk at (828) 323-7548.